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Privacy Policy for Indepth Last Updated: November 23, 2025 Welcome to Indepth (referred to as "we", "us", or "our"), an online firm based in India that provides digital products, including ebooks, audiobooks, and other downloadable content.Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and purchase our products. By accessing or using our Service, you agree to the terms of this Privacy Policy. 1. Information We CollectWe may collect personal information about you in a variety of ways. The information we collect falls into the following categories:A. Personal Identification Information (PII)Contact Data: Your name, email address, postal address, and telephone number.Account Data: Username and password (encrypted).KYC/Billing Data (If applicable): As required by Indian law for specific transactions, this may include PAN, Aadhaar, or GST details, though we primarily focus on name and address for standard digital sales.B. Transaction and Payment DataTransaction History: Details of digital products purchased, date and time of purchase, and the amount paid.Payment Information: We use third-party payment gateways (e.g., Razorpay, PayU, etc.). We do not store your full credit card numbers or banking details. We only receive a transaction ID and a confirmation of payment success or failure.C. Usage and Technical DataDevice Information: IP address, browser type, operating system, and unique device identifiers.Usage Data: Pages viewed, links clicked, time spent on the site, referral source, and download history.Cookies and Tracking Technologies: Information collected via cookies, web beacons, and other similar technologies (see Section 4). 2. How We Use Your InformationWe use the information we collect for the following business purposes:PurposeDescriptionTo Provide and Manage ServicesTo fulfill your orders, deliver digital products (ebooks, audibles), manage your account, and provide customer support.For CommunicationTo send you transaction receipts, updates about your account, respond to your inquiries, and send marketing communications (if you have opted-in).For PersonalizationTo customize your experience on our website, offer product recommendations, and display content tailored to your purchase history and interests.For Internal AnalyticsTo monitor and analyze usage and activity trends to improve the functionality, design, and content of our website and products.For Security & Legal ComplianceTo detect and prevent fraudulent transactions, protect against unauthorized access, and comply with all applicable Indian laws and regulations (e.g., GST reporting, cyber security guidelines). 3. Disclosure of Your InformationWe may share your information in the following situations:Service Providers: We share data with third-party vendors and consultants who perform services for us or on our behalf, such as payment processing (as mentioned), data analysis, email delivery, and hosting services. These parties are contractually obligated to keep your data confidential.Legal Compliance: We may disclose your information if required to do so by law or in response to a court order, subpoena, or government request in India, or to protect our rights, property, and safety.Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.With Your Consent: We may disclose your personal information for any other purpose with your explicit consent. 4. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to access or store information.Cookies are small data files stored on your device that help us remember your preferences, track usage patterns, and improve the site experience.You have the option to accept or reject cookies. Most web browsers are set to accept cookies by default. If you choose to set your browser to refuse cookies, please be aware that certain features of the Service may not function properly. 5. Security of Your InformationWe use appropriate technical and organizational security measures to protect the personal information you share with us. This includes:Encryption (SSL/TLS): For secure transmission of data between your browser and our servers.Firewalls and Access Controls: To protect our internal systems.However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 6. Your Privacy Rights (Indian Users)Under Indian IT laws (e.g., the Information Technology Act, 2000, and its related rules), you have the right to:Access: Request a copy of the personal data we hold about you.Correction: Request correction of any inaccurate or incomplete data we hold about you.Withdraw Consent: Withdraw your consent for us to process your personal data at any time (subject to legal or contractual restrictions). Note that withdrawing consent may affect your ability to use some features of the Service.Grievance Redressal: Lodge a complaint with our Grievance Officer regarding any privacy-related issues (see Section 8). 7. Data RetentionWe will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by Indian law (e.g., retaining transaction records for tax and audit purposes). Once it is no longer necessary, we will securely delete or anonymize your data. 8. Contact Us (Grievance Officer)If you have questions or comments about this Privacy Policy. 9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.